Continental Auto and Transmission Repair

Opinions

• William Shula

  Jan, 07 2018
  ★ ☆ ☆ ☆ ☆
  We had a problem with our Jeep Liberty starting. My wife took the lead on the service because it's her vehicle and she was home dealing with it while I was at work. We had it towed via AAA. Unfortunatly I wasn't around to direct or suggest ideas; the battery wasn't tested initially by the tow company or the Garage. And it took them hours to diagnose the issue: the problem being a relatively simple battery replacement. They charged over $300 for the battery replacement. When I spoke with them about the high bill they blamed us for not deactivating the security system which made their diagnosis more difficult. I attempted to communicate with them many times throughout the service work and got no response. I found out about the security system issues once they presented the bill. When I attempted to negotiate the cost they became rude and even hostile. They freaked out my wife to the point that she was afraid to talk to them herself.
  
  So Continental Auto and Transmission Repair is a company I will avoid and tell others to avoid in the future for the following reasons:
  -They are Expensive
  -The employees have Poor Communication
  -The employees have difficulty in diagnosing issues
  -The person I spoke with was Hostile

Photos of Continental Auto and Transmission Repair

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